Refund policy

Texas Light Cooperative sells commercial-grade holiday lighting in case and bulk quantities. All sales are final. We do not accept returns or issue refunds for change of mind, over-ordering, or ordering the wrong item, so please confirm quantities, colors, bulb spacing, and specifications before checkout. If you are unsure, contact us before ordering and we will help you spec your job.

Defective or Damaged Items We stand behind the quality of everything we ship. If an item arrives defective or is damaged in transit, email operations@texaslightcooperative.com within 7 days of delivery with your order number and clear photos of the product and packaging. We will arrange a replacement or exchange for the affected items at no cost to you.

Manufacturer Warranty Minleon C9 and C7 LED products carry a 3-season manufacturer warranty against defects in materials and workmanship. If a product fails within the warranty period under normal use, contact us and we will help you process a warranty claim with the manufacturer.

Shipping Damage Please inspect your order upon delivery. If a package arrives visibly damaged, note it with the carrier at the time of delivery and report it to us within 7 days with photos so we can file a claim and send a replacement.

Wrong Item Shipped If we shipped the wrong item, we will make it right at no cost to you — just contact us within 7 days of delivery.

How to Reach Us For all return, warranty, and damage inquiries, email operations@texaslightcooperative.com with your order number.